Terms & Conditions
This page provides general information about how Service Right, LLC works with customers. We keep the process clear, practical, and easy to understand.
Appointments and Service
We schedule visits based on availability and confirm appointment details in advance. During each visit, our team evaluates the situation, explains findings, and recommends the next step.
Some projects are completed in one visit, while others may need additional time, parts, or follow-up scheduling.
Estimates and Pricing
We aim to provide straightforward pricing and clear estimates based on the work required. Project totals can vary by system type, equipment condition, access, and material needs.
If the project scope changes after inspection, we share updated information before moving forward.
Communication
We communicate by phone, text, or email to coordinate appointments and service updates. Customers are always welcome to ask questions at any stage of the process.
SMS / Text Messaging Terms
By providing a mobile number to Service Right, LLC, you may receive text messages related to service requests, appointment coordination, estimates, and follow-up. Automated lead notifications generated by this website are sent only to the business owner.
Consent to receive text messages is not a condition of purchasing any goods or services.
Message frequency varies depending on your interaction with us. Message and data rates may apply.
Reply STOP at any time to cancel text messages, or reply HELP for assistance. You can also reach us at hvacemergencyservices@gmail.com or 617-727-9640. Carriers are not liable for delayed or undelivered messages. See our Privacy Policy for how mobile information is handled.
General Service Approach
- Clear communication before and during service
- Practical recommendations based on actual system condition
- Respectful, professional support on every visit
- Focus on long-term customer satisfaction
Need Help With a Project?
If you have questions or want to schedule service, please contact us.